Director, Business Development

Overview

We're looking for a talented  Director, Business Development who will be responsible for prospecting new business opportunities to sell KWI’s retail technology SaaS product offerings (Point of Sale, Merchandising, and E-Commerce Platform). You’ll identify, nurture and close opportunities with new partners, driving the full sales cycle from first contact through contract negotiation. You’ll work collaboratively with internal departments to identify opportunities, drive seamless implementation, and ensure long-term client satisfaction.  This role is ultimately responsible for growing KWI’s presence with west coast retail prospects and clients, both traditional retailers and online retailers, by strategically selling KWI’s suite of solutions.

This will be an individual contributor role, representing KWI on the west coast, reporting into KWI’s Chief Customer Officer.

About the Job

• Achieve and exceed sales quota through identification, qualification, and closure of new business
• Provide competitive intelligence and monitor market conditions
• Maintain sales activity records, internal records, and update Hubspot accordingly
• Identify clients’ key decision-makers, and develop and cultivate relationships in order to maximize revenue for the Company
• Understand clients’ needs, and effectively communicate the features and benefits of KWI’s product, and demonstrate their impact and value/ROI
• Plan and execute marketing activities, and represent KWI at outside events (i.e. trade shows, conferences, association meetings)
• Collaborate with internal teams (Implementation, Development, Customer Success) in developing specific account strategy
• Understand inner working of the products and present this knowledge to customers
• Develop partner engagement initiatives, forecast strategic changes, and establish a repeatable process of defining success and growth metrics

About You

• You’re self-motivated, proactive and detail oriented
• You thrive working under pressure and always get the job done quickly and effectively with customer satisfaction being the ultimate measure of success
• You take initiative, meet deadlines, and always maintain a positive attitude
• Exceptional face-out presentation, oral/written communication skills for addressing both technical and non-technical audiences
• Excellent interpersonal and communication skills
• Oriented toward providing consistently exceptional responsiveness and overall service to customers
• Proficiency in MS Office applications, including Excel, Word, Power Point, and Outlook
• Ability to provide dynamic product demonstration and learn technical aspects of the products
• Ability to work independently within defined policies and procedures
• Capable of building and perpetuating profitable business partnerships, which promote long-term success
• Strong consultative selling and listening skills
• You have a BS degree, and 5-7 years experience in software sales, or equivalent combination of education and experience
• Experience working with retailers and /or experience selling SaaS products strongly preferred  

About Us

KWI. FIRST IN SaaS. FIRST IN THE CLOUD.

We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI’s culture is rooted in our core values – commitment, respect & dignity, accountability, reliability, passion, and caring. Our office environment is casual and fun – we recharge with a quick afternoon ping-pong game and are a culture that celebrates. We celebrate birthdays and holidays, and victories and failures. We encourage our people to take risks, to challenge the status quo, to improve processes, and to be better every day. We have a team of passionate and dedicated employees who are committed to making themselves and our clients better.

We offer complete Cloud-based solutions for a broad range of clients in specialty retailing. Since 1985 we've helped retailers achieve success through use of our leading systems including, merchandising, POS, Mobile POS, CRM, and loss prevention. We're a privately held, debt-free and 100% management owned company. Our company has never had a layoff and continues to grow!  We offer a collaborative work environment with colleagues who have a passion for retail and technology.

At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.